NZ-NI-0333 · source record 6 October 2026

Crystal Queen — each Swoop can thaw another row

Winning combinations expand the playable structure toward six rows; the bonus begins from the fully unlocked 56-line state.

Supplier sources below. Operator eligibility needs a separate check.

Original frozen palace with a crystal queen of light behind a five-reel board expanding upward to six rows
Original editorial artwork illustrating row expansion in an ice palace; it is not a gameplay screenshot.

Crystal Queen by Quickspin uses Swooping Reels to turn consecutive wins into structural changes. The official product page highlights spreading Wilds, win multipliers and a board that can reach six rows.

Swooping Reels and row expansion

Every winning combination triggers a Swoop. Each Swoop unfreezes another row, up to a maximum of six, and adds win multipliers. The practical checkpoint is the current height before and after the evaluation: do not describe the board as six rows until the necessary Swoops have unlocked it.

The public description does not state the precise multiplier schedule. Record the value shown in the active game help instead of inferring a progression from visual effects.

The fully unlocked Free Spins state

During Free Spins, all six rows and all 56 betlines are unlocked. Winning combinations pay in both directions: from the leftmost side to the right and from the rightmost side to the left.

This both-ways rule belongs to the bonus description. It should not automatically be applied to the base game. When checking a win, identify the mode first and then use the appropriate direction rule.

RTP and availability checks

The public Quickspin page does not provide a readable RTP, stake range or Free Spins trigger. Those details require the help document for the exact version. The source also does not prove that Crystal Queen is available through any New Zealand casino.

Frequently asked questions

Verified structural rules

Quickspin describes Crystal Queen as using Swooping Reels. Every winning combination triggers a Swoop. Each Swoop can unfreeze another row up to a maximum of six and adds win multipliers. The product description also highlights spreading Wilds.

During Free Spins, all six rows and all 56 betlines are unlocked. Winning combinations pay in both directions, left to right and right to left. This both-ways evaluation belongs to the published bonus state and should not be copied into base play without a rule.

The accessible page does not expose readable starting row count, multiplier schedule, Free Spins trigger, starting counter, RTP, stakes, maximum exposure or New Zealand availability. These fields require deployed help and operator evidence.

Frozen and active-row map

Draw five reels with six possible row positions and mark each cell active or frozen. Capture the opening state from the live version because the public summary does not state the exact initial height. A frozen tile cannot contribute to a line until it is unlocked.

After each Swoop, record the newly active row and resulting board height. Do not describe a decorative crack or thaw animation as a usable row until symbols appear and the game evaluates them.

The board may use a uniform height or a version-specific structure. Preserve the actual active-cell map rather than assuming every unlock affects all reels identically.

Winning trigger for a Swoop

For every settled grid, identify the winning combination, its direction and contributing coordinates. A valid win triggers the next Swoop under the published rule. Matching symbols outside a documented payline are insufficient.

Save the pre-Swoop grid, removal or movement animation and post-Swoop state. The deployed help must explain exactly how symbols are replaced, because the word “Swooping” alone does not define every settlement step.

Attach all Swoops to the original paid round. They should not create new stake debits.

Row-unlock ledger

Use one row per Swoop with prior active rows, winning combination, newly thawed positions, new height and displayed multiplier. Continue until the sequence terminates under the live rule or reaches six rows.

Do not jump directly from an initial state to six rows in the article. Intermediate states are necessary to verify which win produced each structural change.

If a Swoop occurs after all six rows are open, record its win and multiplier effect without claiming a seventh row. The maximum height remains six.

Win multiplier tracking

The provider says Swoops add win multipliers but does not expose the complete progression in accessible copy. Record the exact value shown at every step and the win to which it applies.

Do not infer a linear sequence such as ×1, ×2, ×3 from animation. Do not apply the latest multiplier retroactively to earlier settled wins unless the deployed help states that calculation.

Keep base win, displayed multiplier and credited amount in separate columns. Where spreading Wilds also affect the grid, settle the final valid combinations according to server history.

Spreading Wild audit

Identify the named Wild, its initial coordinate and the positions to which it spreads. Mark those destinations separately from row-unlock events. A thawed row becomes active space; it does not become Wild automatically.

The public overview does not expose every spreading rule. Use the live paytable for eligible positions, duration and substitution exceptions. Do not copy behaviour from another Crystal Queen title.

If one Wild contributes to several betlines, retain one coordinate linked to each award. The spread is a state change, not multiple source symbols.

Fully unlocked state

Before calling the board fully unlocked, verify six active rows under the deployed structure. Capture the feature message and active-line count. A large frozen-palace animation does not replace a cell count.

In base play, reaching six rows does not automatically mean the Free Spins rules apply. Record mode separately. The published 56-line both-ways state is specifically described for Free Spins.

If the base game shows a six-row state, use the base pay-direction and line rules from live help until the bonus actually begins.

Free Spins configuration

During Free Spins, mark six rows active and 56 betlines. Obtain the line diagram and record evaluation in both directions. Keep a mode flag on every result row so right-to-left wins are not transferred to base play.

The starting Free Spins number and trigger are absent from accessible copy. Do not borrow them from a third-party listing or similarly named game. Record them only after inspecting the deployed version.

Any retrigger, persistent multiplier or Wild rule also requires live help. The public summary supports the fully unlocked structural state, not every bonus detail.

Both-direction settlement

Use separate left-to-right and right-to-left columns. Record each valid 56-line combination and its coordinates. If the same symbols form equivalent wins in both directions, let the paytable and server history determine whether both are credited.

Do not double every left-to-right amount by assumption. Both-ways means evaluation can start from either outer side, not that every winning line pays twice.

Link spreading Wilds to each direction where they contribute and reconcile the final total with account history.

Worked Swoop example

Suppose a base grid wins and triggers a Swoop. Record the winning line, prior active height, newly thawed row and displayed multiplier. The next state wins again, producing another Swoop and structural update.

If a later grid produces no valid win, the chain ends according to the live rules. If it reaches six rows, record full height without automatically applying Free Spins line direction.

This example demonstrates the ledger and does not claim a starting height, progression or payout.

Worked bonus example

In Free Spins, begin with six active rows and the 56-line map. A combination paying right to left is recorded in the appropriate direction column. A spreading Wild is included only on the lines it actually supports.

The displayed win multiplier is applied according to the deployed game history. Do not transfer a multiplier from a previous paid round.

This example does not state the bonus trigger, starting counter or retrigger because the public page does not expose them.

RTP, stakes and maximum

Open the deployed help and collect opening height, line maps by state, Swoop operation, row progression, multiplier table, spreading Wild rules, Free Spins trigger and count, stake range, RTP and maximum exposure. Record version, operator and date.

RTP cannot be derived from 56 lines, both-way evaluation or six rows. Maximum exposure cannot be calculated from a multiplier animation without symbol values and feature caps.

If multiple RTP variants exist, publish only the value shown in the tested build. Do not merge versions.

New Zealand availability

Quickspin’s global page does not prove real-money access in New Zealand. Verify operator country terms, account eligibility, signed-in catalogue and matching help. A demo or portfolio entry is insufficient.

Currency, payments, verification and withdrawals require operator sources. Date the check and never recommend bypassing location controls.

If local access is unconfirmed, say so directly.

Mobile and accessibility audit

At phone width, frozen and active rows, six-row expansion, multiplier and line direction must remain visible. Test portrait, landscape and reduced-motion states.

Use labels or patterns as well as icy colour changes. Keyboard focus must reach help, paytable and history. The final thawed state should persist after animation.

After interruption, compare mode, active-row map, multiplier, Wild spread, counter, balance and round ID before continuing.

Support evidence

Save provider, title, version, operator, date, stake, currency, balances and round ID. Add each winning grid, Swoop, thawed row, multiplier, spreading Wild, direction-specific award and settlement.

For a missing row, identify the triggering win and expected active cells. For a multiplier issue, provide base award and server total. Ask authenticated support for event logs.

Never share passwords, codes, private keys or seed phrases. Redact unrelated data.

Suitability and session control

Crystal Queen may suit readers who enjoy structural progression and can follow changing multipliers. It may be unsuitable for anyone who treats five unlocked rows as stored value or assumes the sixth is due.

Set stake, money and time limits before play. The player does not control Swoop wins, row unlocks or Wild spread. A larger board does not guarantee profit.

Treat terminal settlement or feature end as a reset and review point.

Publication checklist

  • Capture the deployed opening row state.
  • Trigger a Swoop only from a valid win.
  • Record every newly active row.
  • Stop expansion at six rows.
  • Transcribe multipliers rather than infer progression.
  • Keep spreading Wilds separate from thawed cells.
  • Use six rows and 56 betlines during Free Spins.
  • Apply both-direction evaluation only in the published bonus state.
  • Source trigger, counter, RTP, stakes and maximum from live help.
  • Confirm New Zealand access through operator evidence.

Editorial conclusion

Crystal Queen is a structural state review. Each winning Swoop changes active space and may change the multiplier, while the Free Spins mode establishes a separate six-row, 56-line, both-direction configuration.

Recording height, direction and multiplier independently prevents the most common cross-mode errors. Missing trigger, mathematical and local-access data should remain explicit rather than reconstructed from theme or animation.

Thawed-row worksheet

Create six row entries and mark each one frozen or active for every Swoop cycle. Include the winning combination that caused the transition and the multiplier displayed after it. This shows whether an animation produced a genuine playable row or only a visual crack.

If a row activates across all five reels, mark all cells. If the deployed version unlocks positions differently, use individual coordinates rather than forcing a rectangular model. The live line diagram must match the active structure.

Carry active rows forward through the same round. At settlement, archive the terminal board and clear the state before a new paid round unless the game rules say otherwise.

Fifty-six-line audit

Obtain the complete 56-line map from the feature paytable and number each route. For a Free Spins win, record line number, direction, coordinates, symbol values and any Wild participation. Do not create line paths from the visual alignment of symbols.

The same physical cells may form a left-to-right and a right-to-left win. Keep both entries only when the server history credits both under the game’s direction rule. Avoid automatically duplicating every award.

Outside Free Spins, use the active base-game line map. The published 56-line count belongs to the fully unlocked bonus state and should not be applied to a partially thawed board.

Multiplier settlement table

For every Swoop, record base win, multiplier shown, calculation order and final credited amount. If the multiplier increases with consecutive wins, preserve each value rather than applying the last value to the whole sequence.

Where a spreading Wild creates several combinations, first determine all valid line awards, then use the deployed multiplier rule. The accessible public page does not support an inferred schedule or maximum.

Compare the sum of feature settlements with account history. A discrepancy should be sent to authenticated support with the round ID and configuration, not resolved by a guessed formula.

Recovery after an interrupted Swoop

Before refreshing, capture active-row map, current multiplier, spreading Wild coordinates, mode, counter, stake, balance and round ID. Re-enter through the operator lobby and wait for the server to restore or settle the sequence.

If the client returns at a later Swoop, compare the server history with the saved state. Missing animation does not necessarily mean a missed row or credit. Do not place another wager until the old round is closed.

For a missing unlock, identify the precise winning combination and expected row. For a direction dispute, include the 56-line route and Free Spins mode.

Maintenance and direct answers

Archive the provider page, deployed help, thaw worksheet, multiplier table, 56-line map and account settlement under one version and date. Recheck opening height, multiplier progression, Wild spread, bonus trigger, RTP and maximum after updates.

Does every win trigger a Swoop? The provider says every winning combination. Can the board exceed six rows? No under the published maximum. Are all 56 lines and both directions active in Free Spins? Yes under the provider description. Should those rules be assumed in base play? No. Is New Zealand access proven? No.

Run exact-duplicate, word-count, internal-link, metadata and mobile checks before publication. Keep editorial artwork labelled as illustration and ensure every FAQ answer matches the evidence in the body.

Final evidence standard

A complete Crystal Queen round package contains every pre- and post-Swoop grid, row-state change, multiplier, spreading Wild, feature-mode indicator, direction-specific win and final account credit. Each file must share the same version and round reference.

This package can prove the structural sequence and settlement. It cannot establish missing probabilities or local availability, so those claims remain outside the final article until primary evidence exists.

Retain the final server history with the audit so later interface changes cannot overwrite the configuration originally reviewed.

What triggers Swooping Reels? Every winning combination.

What does a Swoop unlock? Another row, up to six rows, and additional win multipliers.

How many rows are active in Free Spins? All six.

How many betlines are active in Free Spins? Fifty-six.

Which directions pay in Free Spins? Both left to right and right to left.

Is an RTP shown on the public page? No readable value is published there.

Is New Zealand availability confirmed? No.

Official source

Bottom line: track every thawed row, then switch to the six-row, 56-line, both-ways rules only when Free Spins are active.

How to verify the version you can actually open

A provider page proves that a title exists and describes the supplier's intended rules. It does not prove that a casino accepts players in New Zealand, that the title is enabled for a particular account, or that the highest published RTP is the version in the lobby. Treat availability, operator eligibility and product configuration as three separate checks.

Start with identity, then configuration

Open the game only through the authenticated casino lobby. The information or help panel should identify Quickspin, the exact title and the active mathematical return. Compare the reel or grid layout, paylines or cluster rules, named features and symbol behaviour with the official product material. Similar artwork or a matching title is not enough when the help file is missing or inconsistent.

When the supplier publishes several RTP values, report all of them as configurations. Do not assume the highest option is deployed. RTP is a theoretical long-run measure across a very large number of rounds; it is not a refund rate for one player and cannot predict the next result. Volatility is different: it describes how unevenly results are distributed on the provider's scale.

Read stake controls as money, not interface decoration

Provider sheets often quote a reference range in euros. That range does not establish New Zealand-dollar support or the limits in a specific account. Before a paid round, identify the total amount that will leave the balance. If the interface separates denomination, coins and lines, verify the combined total. If Extra Bet is active, calculate its full cost before pressing spin.

Feature-buy prices are multiples of the current bet, not promised returns. A 100x purchase at a $1 stake costs $100; at a $2 stake it costs $200. Availability can vary by market and some mathematical configurations may not support the control. If the live help does not explain the price, delivered feature and active RTP, leave the option unused.

Keep simulation figures in their proper scope

A game sheet may publish a maximum result observed in a large simulation. That is not automatically the contractual maximum payout and never describes a likely session. Preserve the provider's wording, sample size and configuration. Check the live rules for a binding cap and the operator terms for any separate payout limit. Do not turn an extreme result into a promotional headline.

Audit a disputed round

If an animation freezes or a connection drops, do not repeat the wager immediately. Reopen the game through the authenticated lobby and inspect round history. Record the time, total stake, balance movement and round identifier. The result can be settled by the gaming system even when the device never displays the final animation. Send evidence through verified operator support; never disclose a password, recovery phrase or one-time code.

Read the paytable as a calculation document

The paytable should explain what creates a win, which symbols substitute, where special symbols can land and how multiple awards combine. For line games, confirm direction and active paylines. For cluster games, confirm adjacency, minimum group size and the order of collection. For respins, identify what remains locked, what resets the counter and what ends the feature. A graphic effect can illustrate those rules but cannot replace them.

Separate addition from multiplication. Several prize values may be added before a multiplier applies, while reel-specific multipliers can sometimes multiply together only when each reel participates in the same win. Reconstruct one low-stake result from game history. If the arithmetic cannot be matched to the help file, stop and ask the operator rather than guessing.

Do not confuse hit frequency with a profitable round

Provider sheets can publish hit frequency or category probabilities. A hit simply means a round returned a qualifying amount; it can be smaller than the stake. “Big”, “Mega” or “Epic” thresholds are provider reporting categories, not promises. They are useful for comparing mathematical versions only when definitions and samples are the same.

Random outcomes do not become due after a long gap. A feature that appeared repeatedly in a demo or marketing clip has no obligation to repeat in a funded session. Previous rounds do not create a debt from the next random result.

Confirm market and device behaviour independently

A title can exist in the supplier catalogue while an operator disables it for a territory, currency, device or bonus. Language localisation is not evidence of legal availability. Confirm the operator's identity, accepted countries and current lobby separately from the provider review.

On mobile, verify that balance, total bet, feature state and help remain visible without overlap. On desktop, check that browser zoom does not hide a purchase control or change the apparent denomination. Mathematical configuration should not change merely because the screen changes; if the help shows another RTP, treat it as a different deployment and record it.

Keep a compact evidence record

For any fact used in a review, save the title, provider, official URL, document date when available, access date and exact territorial scope. For a live session, add the operator domain, Game ID, RTP, currency and a non-sensitive screenshot of the help panel. This makes later corrections possible when a supplier updates a sheet or an operator changes configuration.

Missing information should remain missing. Do not estimate an RTP from results, convert a euro reference range into an operator's NZD limit, or treat another casino's configuration as evidence. A transparent “not confirmed” is more useful than a precise-looking number without the correct source.

Use limits that survive the feature design

Collection meters, expanding grids, sticky symbols and near misses can make a session feel unfinished. Unless the rules explicitly preserve progress, the visible state has no value after the round or feature ends. Set a money limit and time limit before launch, count feature buys immediately, and stop at the limit even when a meter appears close to an upgrade.

No random game is an income plan. Do not borrow, use essential funds or raise the stake to recover a loss. If play stops feeling recreational, use timeout, deposit-limit or self-exclusion tools and consult the site's responsible gambling guide.

Primary source and correction path

This guide separates documented product information from market availability. Check the official source and the game help inside the exact version offered before making a decision.

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