support
Gambling support and self-exclusion
If gambling is causing concern, pause the visit plan. Free, confidential help is available in New Zealand, and both venues provide exclusion pathways.
Get help now
Call the Gambling Helpline on 0800 654 655 or use the official service website. If there is immediate danger, contact New Zealand emergency services.
Self-exclusion and venue support
Ask the venue Host Responsibility team about self-identified exclusion. Family or whānau concerned about someone can also ask about available support pathways.
No tracking of help choices
This guide does not record the reason you open a help link. Analytics should log only a coarse responsible-gambling click event after consent.
Sources, changes and corrections
Operational details can change. Check the official source before travel and report a discrepancy so the affected field can be reviewed.
