support

Gambling support and self-exclusion

If gambling is causing concern, pause the visit plan. Free, confidential help is available in New Zealand, and both venues provide exclusion pathways.

Last checked: 4 October 2026

Get help now

Call the Gambling Helpline on 0800 654 655 or use the official service website. If there is immediate danger, contact New Zealand emergency services.

Self-exclusion and venue support

Ask the venue Host Responsibility team about self-identified exclusion. Family or whānau concerned about someone can also ask about available support pathways.

No tracking of help choices

This guide does not record the reason you open a help link. Analytics should log only a coarse responsible-gambling click event after consent.

Sources, changes and corrections

Operational details can change. Check the official source before travel and report a discrepancy so the affected field can be reviewed.

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