NZ-NI-0719 · supplier source record

Hearts Desire jackpot and Special Scatter evidence

A practical guide to the randomly triggered progressive reel, same-symbol Mystery stacks and the five-spin feature whose Scatter meter can meet multipliers up to 5x.

Supplier sources below. Operator eligibility needs a separate check.

Original editorial artwork of a crystalline heart fountain surrounded by four floating jewel crowns in a moonlit conservatory
Original editorial artwork; it is not official Betsoft game art.

Betsoft lists Hearts Desire as live from 26 January 2023 with five reels, three rows, 30 paylines, 96.13% RTP, high volatility and a 22.36% hit rate. Its public overview states a non-jackpot potential of up to 1,787 times bet plus access to a linked progressive feature.

The progressive reel can award Minor, Mini, Mega or Major. Stacked Mystery positions on every reel transform into one shared random symbol before each spin. Five or more regular Scatters grant five Free Spins, and their displayed values feed a cumulative meter before the feature begins. A pink Special Scatter appears only in Free Spins and can carry a multiplier up to 5×.

Verified game record

Field Betsoft public value Live evidence required
Listed launch 26 January 2023 Build identifier
Layout 5 reels × 3 rows Current grid
Paylines 30 Complete route map
RTP 96.13% Active configuration
Volatility High Current label
Hit rate 22.36% Provider definition
Non-jackpot potential Up to 1,787× bet Cap wording in Help
Free Spin trigger 5+ Scatters Five starting spins
Progressive tiers Minor, Mini, Mega, Major Current amounts and currency

Verify the loaded version

Capture the title, Betsoft, RTP, grid, line count, stake, currency and version marker on the same visit. Linked progressives can differ across networks or operator groups, so identity and scope matter.

If the live RTP differs from 96.13%, preserve both values and label them. Never infer that the progressive contribution or prize odds are identical between configurations.

The official page does not confirm New Zealand or 22Bet availability. Access must be checked in an eligible authenticated account. The sponsored links here are commercial routes, not a Hearts Desire demo.

Thirty-line base game

Save the route diagram and original numbering. For each naturally observed award, record symbol, consecutive count, active route, stake unit and credited amount.

Separate regular line wins from Scatter value and progressive events. A single spin may contain several components that the closing animation combines.

The public page confirms 30 lines but does not publish the complete symbol table in searchable text. Use the current Help file for every regular value and Wild substitution rule.

Stacked Mystery positions

Each reel contains stacked Mystery positions that are replaced before the spin by one random symbol. Betsoft says every Mystery position on the grid uses the same selected symbol for that spin.

Capture the marked Mystery positions before transformation and the common revealed identity afterwards. This proves both location and scope.

The reveal pool can contain any symbol except Special Scatter and Wild. A regular Scatter may therefore be possible according to the provider wording; confirm that interpretation in the live rules and observed grid.

After transformation, trace all 30 lines and any Scatter contribution. Do not award each stack independently if the game shows a single shared symbol selection.

Progressive Jackpot Feature

Betsoft says the linked feature triggers randomly after all reels stop. One spin of the progressive reel is then awarded, with Minor, Mini, Mega and Major among the possible prizes.

Record the base grid after settlement, trigger message, progressive-reel state, selected result and final credit. Because the trigger is random, do not claim a particular symbol combination caused it unless Help states one.

The chance rises with the player’s bet according to Betsoft. That does not mean a higher stake guarantees entry or offers better financial value. Save the current eligibility and contribution wording before presenting the relationship.

Live progressive amounts

Every displayed progressive figure needs a timestamp, currency and network or operator context. Never treat a captured number as permanent.

If the reel uses fixed Mini or Minor values and changing Mega or Major values, label each type separately. Do not assume all four tiers are progressive merely because they share one feature screen.

Check whether all stakes qualify and whether a minimum wager applies. A visible jackpot meter can be promotional even when the current round is ineligible.

Regular Scatter meter

Five or more Scatters start five Free Spins. Before the mode begins, the values printed on all triggering Scatters are added to a cumulative meter.

Capture every Scatter coordinate and value, then calculate the sum independently. Compare it with the displayed starting meter.

Do not confuse symbol count with value. The threshold requires at least five Scatters, while the meter depends on the numbers attached to them.

If Mystery positions transform into regular Scatters, record whether those symbols count toward both the threshold and meter. The active rules should settle this edge case.

Five Free Spins

The provider states that entry awards five spins. Record the starting counter, stake and meter before the first feature grid.

Use one row per spin with regular line wins, ordinary Scatter values, Special Scatter values, multiplier, meter change and settled credit.

The public page does not state that five spins can retrigger. Do not claim a retrigger unless Help documents one or the event is observed naturally.

Special Scatter multipliers

The pink crystal heart Special Scatter appears exclusively during Free Spins. Betsoft states that its multipliers range up to 5×.

Save the symbol value and multiplier exactly as displayed. Determine from Help whether the multiplier applies to its own value, the cumulative meter, the complete spin or another feature component.

When several Special Scatters appear, check whether their multipliers add, multiply or apply separately. The public summary confirms the ceiling but not every interaction.

Never apply a Special Scatter multiplier to the whole feature total without direct rules evidence.

Maximum-potential wording

Betsoft publishes up to 1,787× bet plus the chance at a progressive prize. Keep those two paths separate: the multiplier describes the non-progressive game potential, while jackpot tiers have their own settlement.

Confirm whether 1,787× is a per-spin or per-feature cap in Help. An operator may also impose a monetary maximum that limits the conversion at high stakes.

Maximum potential is not an expected result. It should never be used as an earnings claim or reason to increase the wager.

RTP, hit rate and high volatility

The 96.13% RTP is a long-run theoretical value for the provider’s model. It cannot predict whether a five-spin feature or progressive reel entry will occur in one session.

The 22.36% hit rate is not necessarily the proportion of profitable paid rounds. A return below the stake can still be a hit under some definitions.

High volatility signals uneven results. Mystery stacks and visible jackpot meters do not make a favourable outcome due.

Mobile verification

On a phone, check that all Scatter values and the cumulative meter remain readable. The regular and Special Scatter must be distinguishable by more than a subtle colour change.

Inspect the progressive reel in portrait mode and ensure the four tier labels and currency are not clipped. Confirm that touching a jackpot panel cannot accidentally start a paid spin.

If an interruption occurs during Free Spins, reopen from the account and compare the restored counter, meter and transaction history before continuing.

Four-part evidence ledger

Use separate rows for base lines, Mystery transformation, Scatter meter and progressive feature. Link them through the same parent round ID when events overlap.

For Free Spins, add columns for Special Scatter multiplier and the exact calculation scope. For the progressive event, add timestamp, tier and live value.

The sum of independent line and feature credits should reconcile with server history. Do not add a jackpot amount twice when it appears both on the reel and closing screen.

Verification checklist

  • Match Hearts Desire and Betsoft.
  • Compare active RTP with 96.13%.
  • Save all 30 lines and regular symbol values.
  • Capture Mystery positions before and after common transformation.
  • Confirm progressive eligibility at the selected stake.
  • Timestamp all four prize tiers.
  • Count five or more regular Scatters.
  • Sum the printed Scatter values into the opening meter.
  • Record each of the five feature spins.
  • Verify Special Scatter multiplier scope.

Confirmed facts and open questions

Betsoft confirms the date, 5x3 layout, lines, RTP, volatility, hit rate, published non-progressive potential, random progressive reel, four prize names, wager-dependent trigger chance, common Mystery transformation, reveal exclusions, five-Scatter trigger, five spins, cumulative meter and feature-only Special Scatter multipliers up to 5×.

The public text does not fully expose regular payouts, jackpot contribution, current progressive amounts, exact wager relationship, Special Scatter calculation scope, multiple-multiplier interaction, stake limits, monetary cap, alternate RTPs or territorial access.

Reader fit and responsible play

Hearts Desire may appeal to readers who like a compact feature with visible arithmetic. The Scatter meter can be checked directly, while Mystery positions make the triggering grid worth preserving.

The progressive display and wager-dependent chance can encourage stake increases. Set the stake and session limit before the meter is visible, and never raise either to chase a tier.

A partially attractive Mystery layout does not carry state into the next independent spin. Adults should use available account limits and stop when the pre-set boundary is reached.

Editorial conclusion

The page is strongest when it treats romance as presentation and arithmetic as evidence. Mystery positions share one reveal, triggering Scatter values form a meter, and Special Scatters can modify a precisely defined feature component.

The progressive reel needs its own dated record. Keeping jackpot figures outside the static specification prevents a live amount from becoming stale misinformation.

FAQ

What RTP does Betsoft list for Hearts Desire?

The official product page lists 96.13%.

What starts Free Spins?

Five or more Scatters award five Free Spins.

How does the opening meter form?

The printed values on all triggering Scatters are added before the feature begins.

Which progressive prizes are named?

Minor, Mini, Mega and Major.

Can Mystery positions reveal the Special Scatter?

No. Betsoft excludes the Special Scatter and Wild from the Mystery replacement pool.

Sources

  • Betsoft, Hearts Desire, official product page, checked 9 October 2026.
  • Betsoft official games catalogue, checked 9 October 2026.

Tracking the Mystery transformation

Every reel can contain stacked Mystery positions, and Betsoft says all Mystery positions reveal the same randomly selected symbol on a spin. That shared transformation should be recorded as one event rather than several unrelated reveals.

Capture the grid before and after transformation. Count the Mystery positions on each reel, identify the common replacement and reconstruct all resulting 30-line wins. The public rules exclude Wild and the pink Special Scatter from the Mystery replacement pool, so either appearing as the common reveal would justify a version check.

The transformation can create many matching positions without guaranteeing a win. They still need to occupy valid line routes. A large block on non-qualifying reels may produce no payable combination.

Building the Scatter meter

Five or more regular Scatters award five Free Spins, and their printed values are added before the feature starts. Create a ledger containing each triggering Scatter value and the arithmetic total shown by the game.

Do not confuse symbol count with meter value. Two triggering grids with the same number of Scatters can create different opening meters if the printed values differ. The current Help should explain the possible values and their relationship to stake.

If additional regular Scatters land during Free Spins, check whether they add to the meter, retrigger spins or perform both actions. The public summary available here does not justify assuming either outcome.

Applying the Special Scatter multiplier

The pink Special Scatter appears only in Free Spins and can carry a multiplier up to 5×. The live rules should explain exactly what it multiplies: the accumulated meter, a spin award, a feature total or another component.

Record the meter immediately before the Special Scatter, the displayed multiplier and the amount credited afterwards. This prevents a common error in which the multiplier is applied to every visible win simply because the animation occupies the full screen.

Also verify whether multiple Special Scatters can participate together and, if so, whether their factors add, multiply or resolve independently. Do not infer the combination method from another Betsoft title.

Progressive reel audit

Betsoft names Minor, Mini, Mega and Major prizes and says the progressive can trigger randomly after the reels stop. It also says the chance rises with bet. That does not mean a larger stake is financially preferable; it increases money at risk and the actual probability schedule is not stated on the public page.

Before play, note whether each tier shows a fixed or changing amount, the currency, eligibility stake and contribution language. When the feature triggers, record the time, round identifier, progressive-reel outcome and final credit.

Progressive values are time-sensitive. A number seen in a screenshot, review or earlier session should never be presented as current. Only the authenticated live meter at the decision point has practical relevance.

Comparing the 1,787× figure correctly

The provider describes a non-jackpot potential of up to 1,787× bet plus the progressive feature. Keep those two concepts separate. The multiplier is not a stated progressive amount, and a progressive win should not be added to the multiplier claim unless the rules expressly define a combined cap.

“Up to” describes a model ceiling, not a likely result. High volatility reinforces the need for a modest fixed unit and a session cap that does not expand after near misses or meter changes.

Final pre-play checklist

  1. Confirm the title, provider, version and active RTP.
  2. Check the 30 paylines and total-bet display.
  3. Verify that every Mystery position shares one allowed replacement.
  4. Record the five-plus-Scatter trigger and opening meter arithmetic.
  5. Identify exactly what a Special Scatter multiplier modifies.
  6. Capture progressive currency, eligibility and live tier values.
  7. Locate round history before staking.
  8. Fix time and loss limits independently of jackpot movement.

This evidence set lets a reader review the game without freezing a live progressive value into a static article or treating a multiplier animation as a promise.

Progressive eligibility is a rules question

Because Betsoft says the chance of the progressive feature rises with bet, verify the eligibility panel at the exact stake being considered. Do not extrapolate a probability curve from the meter animation. The public page does not publish the odds for each stake, the contribution rate or an expected time to trigger.

If a minimum qualifying stake exists, the interface should make it clear before the spin. If eligibility changes after adjusting denomination, capture the new state. A glowing progressive label is not sufficient evidence that the current wager participates in every tier.

Mobile readability and interruption handling

On a small screen, Mystery values and Special Scatter multipliers must remain legible after animation. Open history and check whether it lists the pre-feature meter, feature modifier and final credit or at least provides a round identifier that support can retrieve.

Test how the wrapper behaves after rotating the phone or switching apps. If a progressive reel or Free Spin sequence resumes, compare its final entry with the ledger before making another wager. Do not assume an interrupted animation means the round was cancelled.

The safest configuration is the one a reader can understand and document. If the meter, eligibility or settlement cannot be verified, stop rather than increasing the stake to “test” the feature.

How to verify the version you can actually open

A provider page proves that a title exists and describes the supplier's intended rules. It does not prove that a casino accepts players in New Zealand, that the title is enabled for a particular account, or that the highest published RTP is the version in the lobby. Treat availability, operator eligibility and product configuration as three separate checks.

Start with identity, then configuration

Open the game only through the authenticated casino lobby. The information or help panel should identify Betsoft, the exact title and the active mathematical return. Compare the reel or grid layout, paylines or cluster rules, named features and symbol behaviour with the official product material. Similar artwork or a matching title is not enough when the help file is missing or inconsistent.

When the supplier publishes several RTP values, report all of them as configurations. Do not assume the highest option is deployed. RTP is a theoretical long-run measure across a very large number of rounds; it is not a refund rate for one player and cannot predict the next result. Volatility is different: it describes how unevenly results are distributed on the provider's scale.

Read stake controls as money, not interface decoration

Provider sheets often quote a reference range in euros. That range does not establish New Zealand-dollar support or the limits in a specific account. Before a paid round, identify the total amount that will leave the balance. If the interface separates denomination, coins and lines, verify the combined total. If Extra Bet is active, calculate its full cost before pressing spin.

Feature-buy prices are multiples of the current bet, not promised returns. A 100x purchase at a $1 stake costs $100; at a $2 stake it costs $200. Availability can vary by market and some mathematical configurations may not support the control. If the live help does not explain the price, delivered feature and active RTP, leave the option unused.

Keep simulation figures in their proper scope

A game sheet may publish a maximum result observed in a large simulation. That is not automatically the contractual maximum payout and never describes a likely session. Preserve the provider's wording, sample size and configuration. Check the live rules for a binding cap and the operator terms for any separate payout limit. Do not turn an extreme result into a promotional headline.

Audit a disputed round

If an animation freezes or a connection drops, do not repeat the wager immediately. Reopen the game through the authenticated lobby and inspect round history. Record the time, total stake, balance movement and round identifier. The result can be settled by the gaming system even when the device never displays the final animation. Send evidence through verified operator support; never disclose a password, recovery phrase or one-time code.

Read the paytable as a calculation document

The paytable should explain what creates a win, which symbols substitute, where special symbols can land and how multiple awards combine. For line games, confirm direction and active paylines. For cluster games, confirm adjacency, minimum group size and the order of collection. For respins, identify what remains locked, what resets the counter and what ends the feature. A graphic effect can illustrate those rules but cannot replace them.

Separate addition from multiplication. Several prize values may be added before a multiplier applies, while reel-specific multipliers can sometimes multiply together only when each reel participates in the same win. Reconstruct one low-stake result from game history. If the arithmetic cannot be matched to the help file, stop and ask the operator rather than guessing.

Do not confuse hit frequency with a profitable round

Provider sheets can publish hit frequency or category probabilities. A hit simply means a round returned a qualifying amount; it can be smaller than the stake. “Big”, “Mega” or “Epic” thresholds are provider reporting categories, not promises. They are useful for comparing mathematical versions only when definitions and samples are the same.

Random outcomes do not become due after a long gap. A feature that appeared repeatedly in a demo or marketing clip has no obligation to repeat in a funded session. Previous rounds do not create a debt from the next random result.

Confirm market and device behaviour independently

A title can exist in the supplier catalogue while an operator disables it for a territory, currency, device or bonus. Language localisation is not evidence of legal availability. Confirm the operator's identity, accepted countries and current lobby separately from the provider review.

On mobile, verify that balance, total bet, feature state and help remain visible without overlap. On desktop, check that browser zoom does not hide a purchase control or change the apparent denomination. Mathematical configuration should not change merely because the screen changes; if the help shows another RTP, treat it as a different deployment and record it.

Keep a compact evidence record

For any fact used in a review, save the title, provider, official URL, document date when available, access date and exact territorial scope. For a live session, add the operator domain, Game ID, RTP, currency and a non-sensitive screenshot of the help panel. This makes later corrections possible when a supplier updates a sheet or an operator changes configuration.

Missing information should remain missing. Do not estimate an RTP from results, convert a euro reference range into an operator's NZD limit, or treat another casino's configuration as evidence. A transparent “not confirmed” is more useful than a precise-looking number without the correct source.

Use limits that survive the feature design

Collection meters, expanding grids, sticky symbols and near misses can make a session feel unfinished. Unless the rules explicitly preserve progress, the visible state has no value after the round or feature ends. Set a money limit and time limit before launch, count feature buys immediately, and stop at the limit even when a meter appears close to an upgrade.

No random game is an income plan. Do not borrow, use essential funds or raise the stake to recover a loss. If play stops feeling recreational, use timeout, deposit-limit or self-exclusion tools and consult the site's responsible gambling guide.

Primary source and correction path

This guide separates documented product information from market availability. Check the official source and the game help inside the exact version offered before making a decision.

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